Upholding the privacy of our clients is an immensely important concern here at Pctechclinic. And as a policy when implemented on Pctechclinic sites, it gives a good understanding of how personal information is collected, used and circulated by the organization.
Collection of Personal Information
At PC Tech Clinic, personal information of clients is sourced through websites and applications. The information is either submitted by the users themselves on sites or is otherwise collected when they furnish it while using an application online. The information is inclusive of names, e-mail addresses and also demographic information related to gender, education, date of birth, preferences, interests and any other information requested from time to time.
Cookies as small files collect a clients’ personal information and their overall experience with a site. And what all steps can be further taken to improve on it. Cookies as a popular medium end up counting the number of computers accessing a site, personalizing the overall experience and remembering a PC user’s preference.
For Internal monitoring and raising up the quality of services, PC Tech Clinic reserves the right to record calls. However, respecting the wishes of clients, we at PC Tech Clinic give them the right to either disconnect a call being recorded or otherwise asking the company to not record the call at all.
Usage clauses pertaining to personal information
The personal information collected by PC Tech Clinic is used to improve a client’s overall experience with the services. The same information also ends up going a long way towards:
- Improving a client’s overall experience not only with the sites but with the overall applications
- For not only providing a proper response to comments and questions but also ensuring a flawless customer experience
- Using the same information for sending clients information related to their accounts, services, confirmations, invoices, technical notices, updates, security alerts, support and administrative messages
- For sending information about new promotions, products and services offered by Pctechclinic and its channel partners
- Conducting an analysis to gauge the relative success or failure of promotions
Upholding the client confidentiality
PC Tech Clinic takes reasonable security measures to protect a client’s personal information from being misused, falling prey to unauthorized access, disclosure, alteration, and destruction. But then again please be aware despite the organization’s best efforts, no security measures would be considered to be full-proof.
Changes to the Privacy Clause
In case of any changes to personal information, PC Tech Clinic encourages its clients to correct or update the information in the shortest time span possible. PC Tech Clinic may also end up changing this Policy from time to time. And in case if any changes are made to the Policy, the company will also end up changing the "Last Updated" date as and when it would really happen. Further, if there are any material changes to the policy, PC Tech Clinic will end up notifying its clients directly.